Today, I saw that he CALLED on the telephone (missed call on my cell phone with +49 XXXXXX XXXXXX).
I called him back.
We talked for probably ten minutes about my crappy little nuisance order.
There was a part that I needed (custom) which would be expensive for me and somewhat of a pain for him (though he was willing to make it), as well as a bit pricey.
Revealing to me how the particular assembly was set up internally (since I had not yet un-soldered it and taken it apart), he made it clear to me how I could (rather than replacing it) easily alter the o.e.m. part, have him make me a couple of ($6) parts, and end up with the same result that I was otherwise seeking.
He's absolutely Mr. Cool.
![Smilie8 :smilie8:](./images/smilies/e5006073.gif)